Shipping Policy
Every order is printed to order in the USA by our production partner and ships from Detroit, Michigan.
Production time
3–5 business days (Monday–Friday, excluding US federal holidays).
Shipping rates (United States only)
- Standard: 3–7 business days – $5.99 (free on orders of $35 or more)
- Expedited: 2–3 business days – $12.99
- Express: 1–2 business days – $24.99
We currently ship to all 50 US states, APO/FPO and PO boxes (Standard only). We do not ship internationally yet.
Tracking
You will receive a tracking number by email as soon as your order ships.
Lost or late packages
If tracking has not updated for 5 business days, contact us and we will replace your order.
Custom Giftery
Email: support@customgiftery.com
Phone: +1 (844) 874-8624
Customer care: Monday–Friday, 9am–5pm ET
Orders ship from Detroit, Michigan, USA